Research on the Improvement Mechanism of Public Service Quality from the Perspective of Public Participation —A Case Study of Shenzhen City

Yuan Chen

doi:10.54254/2754-1169/2026.LH35697

Article Information

Received: 30 June 2026

Published: 28 July 2026

DOI: https://doi.org/10.54254/2754-1169/2026.LH35697

Article Type: Research Article

Cite this article

Chen,Y. (2026). Research on the Improvement Mechanism of Public Service Quality from the Perspective of Public Participation —A Case Study of Shenzhen City. Advances in Economics, Management and Political Sciences,289,63-69.

Data availability

The datasets used and/or analyzed during the current study will be available from the authors upon reasonable request.

Disclaimer/Publisher's Note

The statements, opinions and data contained in all publications are solely those of the individual author(s) and contributor(s) and not of EWA Publishing and/or the editor(s). EWA Publishing and/or the editor(s) disclaim responsibility for any injury to people or property resulting from any ideas, methods, instructions or products referred to in the content.

About this Volume

Volume Title: AEMPS Vol.289

Part of Series: Advances in Economics, Management and Political Sciences

ISSN: 2754-1169 (Print) / 2754-1177 (Online)

Copyright & License

[1]Li, Y., Fan, Y., & Nie, L. (2025). Making governance agile: Exploring the role of artificial intelligence in China's local governance.Public Policy and Administration, 40(2), 276–301.

[2]Zhang, C. F., & Dang, X. Y. (2001).Public management. China Renmin University Press.

[3]Wang, J. H. (2010). Quality management concepts and public service management.Seeker(12).

[4]Wang, Y. C., & Feng, X. C. (2026). A new sample of public opinion demand perception and response in megacity social governance: Governance characteristics and innovation features of Shenzhen's public opinion rapid response mode.Chinese Public Administration, 42(2), 90–99.

[5]Yao, Q. C. (2025). Platform-based governance: Theoretical context, comparative advantages and dilemma adjustment.Changbai Journal, 2025(4), 79-92.

[6]Zhu, Z. X. (2026). Empowerment and disempowerment: The dual effects and governance of artificial intelligence in the construction of mainstream ideology.Southern Review, 2026(4), 106-108+112.

[7]Peng, X. B., Hou, S. H., & Cheng, H. W. (2025). Theoretical model framework and chain development path of digital-intelligent governance: An exploratory case study based on the governance model innovation of District B.Management World, 41(8), 143-165.