Driven by the growth of Internet retail and local life services, community group buying has emerged as a new retail format that distributes fresh produce and daily consumer goods in residential communities through a model of online pre-sales, centralized platform procurement, and next-day pickup. Taking Meituan Select as a case study, this paper examines the last-mile supply chain of the community group-buying model, and analyzes pain points in its last-mile fulfillment system from the dimensions of grid warehouse operation and logistics coordination. The core bottlenecks of Meituan Select's last-mile supply chain include low manual sorting efficiency, unstable coordination between line-haul transportation and last-mile delivery, insufficient cold-chain protection for fresh products, weak governance over grid warehouses and community group leaders, and limited end-to-end information synergy. These problems mainly stem from the mismatch between rapid business expansion and infrastructure construction, increased management difficulty caused by dispersed last-mile nodes, and insufficient investment in digital and intelligent facilities. To address these issues, this paper puts forward four optimization proposals: promoting the standardization and digital upgrading of grid warehouses, strengthening coordination between line-haul and last-mile operations, improving the cold-chain fulfillment system for fresh products, and optimizing the governance mechanism for franchisees and community group leaders.
Research Article
Open Access