Augmented reality (AR) is transforming luxury brands’ digital marketing by seamlessly merging physical and virtual experiences. This paper examines how AR technologies—including virtual try-ons, interactive storytelling, and immersive product displays—enhance customer engagement and reinforce exclusivity in luxury markets. Through case studies of leading brands, the study demonstrates AR’s role in crafting personalized, high-touch experiences that elevate brand perception, deepen emotional connections, and validate premium pricing. Key insights reveal AR’s effectiveness in addressing online shopping drawbacks, such as the inability to physically interact with products, by enabling virtual engagement that mirrors in-store experiences. Additionally, AR fosters intimate connections with luxury items, allowing consumers to explore intricate details and brand heritage digitally. The technology also resonates with younger, tech-savvy audiences who value innovation and interactivity. Ultimately, the research positions AR as a critical strategic tool for luxury brands to differentiate themselves, celebrate their legacy, and adapt to the digital future. By integrating AR, luxury marketers can future-proof their strategies, offering immersive experiences that blend tradition with cutting-edge technology, ensuring relevance in a competitive, evolving retail environment.
Research Article
Open Access